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Customer Support

Customer satisfication is our top priority.

At Neopost USA, we are dedicated to providing industry leading customer service. Whether you want to learn more about our mailing solutions by reading our FAQ or you would like to request repairs for your envelope printer, postage meter, or any of our other products, you'll find all of that information here.

Customer Service Request
Submit support requests for billing & invoicing, supply orders, postage funding and address changes.
Rate Change Support
Obtain assistance updating your meter during USPS rate change periods.
Office Locator
Find a Neopost branch or dealer near you.
Answers to our most frequently asked questions.
Search our resource library for product information and simple troubleshooting solutions.
Address Change/Meter Move
Easliy inform us your new business address and/or meter location.
Tax Information
Choose from our selection of tax documents.
Neopost Maintenence Agreement
This document is a part of your agreement with Neopost and it provides additional details regarding Neopost's Maintenance Program.

Order Supplies

Order Postage Meter Supplies