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Contact Us

Have Questions, Need Assistance or Want to Give Us Feedback?

Customer Service Request
Submit support requests for billing & invoicing, supply orders, postage funding and address changes.
Equipment Service/Repair Request
Place a request for equipment service.
Request Product Information
about Neopost's equipment, products, and services.
Rate Change Support
Obtain assistance updating your meter during USPS rate change periods.
Office Locator
Find a Neopost branch or dealer near you.
Nominate a neoStar
Tell Us About An Employee That Provided Outstanding Service!

Neopost USA Nationwide Customer Service Center

1-800-NEOPOST (1-800-636-7678)
Monday through Friday from 7:00am - 7:00pm CST for support

Neopost USA
Attn: Customer Assistance
1335 Valwood Parkway, Ste. 111
Carrollton, TX 75006