Has a Neopost Employee Gone Above and Beyond the Call of Duty?
If so, then nominate them as a neoStar employee today!

Neopost is proud of its employees' commitment to our customers. We strive to reward and recognize our employees who provide outstanding customer service based on the following criteria:

ACCOUNTABLE

• To accept and assume personal responsibility for actions and assignments
• To be responsible from start to finish
• To own the resolution of a problem
• To be results oriented

ADAPTABLE

• Possesses an openness to change
• Open to other people’s suggestions and ideas
• Flexible enough to handle things at a moment’s notice, even if unplanned or ambiguous 
• Committed to continuous learning and being contemporary in thought

COMMUNICATIVE

• Ability to clearly understand others and be understood clearly by others
• Shares information, ideas and results freely
• Express self in clear, concise, understandable terms

CUSTOMER CENTRIC

• Customer (internal/external) needs come first in all circumstances
• Empowered employees who listen with empathy to our customers concerns and resolve them expeditiously with a sense of urgency and proactively fix the problem for other customers.
• We will never give up until the customer’s needs have been satisfied

KNOWLEDGEABLE

• General understanding of industry, company, department and customer (internal/external) with functional expertise in your specific job
• Know how job fits in company objectives
• Commitment to continuous improvement and professional development
• Provide added value;

• Resolve issues
• Identify root causes
• Share knowledge (enhance performance)
• Optimize performance

TEAM ORIENTED

• We, as Neopost USA, believe that the results of the team are more important than any of our individual achievements. We will, therefore, recognize, respect and challenge each other to achieve our goals. This success can only be accomplished through a personal commitment to openly share and communicate ideas and knowledge constructively and a willingness to participate in debate. All must embrace and support the decisions of the team.

Please assist us by nominating a Neopost employee who has made a difference for you by providing a detailed description of this employee's performance and outstanding service. You may also contact us via email at NeoStarEmployees@neopost.com.

Employee Name:
Please provide a detailed account of your experience with this employee and how they exemplify our six core values:
Accountable:
Adaptable:
Communicative:
Customer Centric:
Knowledgable:
Team Oriented:
Your Name:
Your Company:
Address:
City, State, ZIP:
Phone:
Email: