• neopost sites
  • About > What We Deliver > Customer Testimonials
    Neopost Customer Testimonials

    Strategic Partner. More Options & Greater Efficiency. 
    "We were looking for a mailing solution provider that would work with us as a strategic partner, a company with experience in the college arena that would assist us in putting together the best system for our needs. We also knew we needed mailing equipment with more options and greater efficiency that could keep up with our ever-expanding mailing requirements. The Neopost equipment and service were huge steps up from our previous equipment, which has made my life and the lives of the mail center staff a whole lot easier."

    -- Jay Eisenhauer (Director of Mail & Duplication Services; Bethany College)

     

    Sharing Best Practices to Find Solutions. Flexible, Modular Equipment.
    "Neopost didn't show any rigidity that you might find with other companies. We would share what we were trying to achieve, and they would either validate our thinking or give us another solution to reach our goals. They were very open to sharing best practices to find solutions… There's more flexibility with Neopost's modular equipment. For example, we were able to select the size of scales for our meters. If our weight requirements increase, but the volumes don't, we can simply change out a scale."

    -- Clara Tyle (Indirect Procurement commodity manager; HP)

     

    Easy to Use Mailing System. Friendly, Helpful Representative.
    "I had no problem getting up to speed with the new Neopost system. In fact, I learned to use the machine in no time at all. My Neopost representative is also always available if I have questions. I think it must be a prerequisite of Neopost to hire the friendliest people. Our rep is very forthcoming, always 'whatever can we do for you, just let us know.' And if we need anything, he's always available."

    -- Donna Benson-Chan (Associate Director, HR and Administration; Lance Armstrong Foundation)

     

    Improved Productivity. Significant Labor Savings. Makes Sense, and Cents.
    "We put the pages on the folder inserter, which counts the statement pages, folds them, inserts any supplemental materials, and fills the envelopes. We are dramatically cutting down on labor force and time… Where we had five people working on the statements, we now have just one. That's a labor reduction of 80%. Needless to say, that translates to a noticeable dollar reduction."

    -- Pat Tipton (Assistant Cashier / Mailroom Supervisor; Lebanon Citizens' National Bank)